Privacy Policy
Last updated: July 2026
What We Collect
When you enquire via our website, WhatsApp, or email, we collect the information you provide directly — typically your name, email address, phone number, and any stay preferences or messages you share.
We also use Google Analytics to understand how visitors use our website (pages viewed, general location, device type). This data is anonymized where possible and is not linked back to you individually.
How We Use It
- To respond to enquiries and confirm bookings
- To coordinate check-in, concierge services, and stay logistics
- To send booking-related updates via WhatsApp, email, or phone
- To improve our website and services
We do not sell your personal information to third parties.
WhatsApp Communication
Much of our guest communication happens over WhatsApp. By messaging us or submitting an enquiry form that opens WhatsApp, you consent to being contacted there regarding your enquiry or booking.
Third-Party Services
We use third-party tools including Google Analytics and Google Maps. These providers may collect data according to their own privacy policies, which we encourage you to review.
Data Retention
We retain enquiry and booking information only as long as necessary to provide our services and meet legal or accounting obligations.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by emailing info@pynest.in.
Contact
Questions about this policy can be directed to info@pynest.in or +91 63821 86266.
Need clarification?
Reach out to our concierge team for anything not covered here.